We provide 7/24
Unlimited Email Support For Free!!!
On Demand Remote Support
In case you need
our technical support to help you remotely from our office, we provide
the On Demand Remote Support as & when required.
The On Demand Remote Support is USD 20.00 Per Case upon request.
On Demand Remote Support is able to support anyone that is connected to
the Internet, even in low bandwidth situations. There is no need to
make any changes to your existing network configuration as our On
Demand Remote Support can traverse most network firewalls and proxy
servers. This allows a quick and easy connection between the
representative and remote user anytime, anywhere.
On Demand Remote Support process is simple to understand and easy to
|Step 1: Request
For Remote Support
|Send us a e-mail to firstname.lastname@example.org
to request for technical support. After payment have been done, our
software engineer will send you a instruction to download Remote
Support Application Program.
|Step 2: Connect
|The remote user launches the
Remote Support application software & click on technical
support icon, and the system will enters the session code to establish
|Step 3: Diagnose
|Our software engineer helps to
diagnose & resolve the remote user’s problems in real
time by using the advance Remote support tool.
|Step 4: Disconnect
|Once the problem has been
resolved, the session can be disconnected. A summary of the support
session detailing the session length, representative number, and
contact information will be sent to the remote user. Once the session
has been disconnected, the representative cannot reconnect with the
remote user’s PC.